Search psychology starts with who is searching

Who is searching, and what do they need at that moment? That question comes before any keyword. Every page I build gets a named person instead of "the user", and where they arrive from decides what the page does first, because the page that answers the moment is the one a reader stops searching after.

Read next A whole site built for one kind of fan, phone in hand

Espeon runs this page. Reads what someone needs before they say it.Pillar A, start from the person, in my system.

Three rules that follow from it

  1. Where the reader is decides the shape of the page. Someone learning, someone comparing and someone buying need three different pages, and one page with three sections serves none of them well.
  2. Let the answer change by place. One template has to be able to give two honest answers to two readers, from the same spot on the same layout.
  3. Keep the limit visible. What the data cannot tell a person belongs beside the recommendation, where the decision happens.

Work through a page brief: the evidence, the decision and what a reader still needs to test

“This page helps someone who searched [X] decide [Y].” If you can’t finish that sentence, the page needs work.

From Content Strategy and Architecture Work, January 2026

Where the reader is decides the shape of the page

I wrote this guide to page shape in February 2026: one row per kind of search, with the page each one needs. The last column is where that shape shows up in my own work, from the site list read October 2026.

The reader isWhat to buildWhere it shows up in my work
Learning Comprehensive guides, explanations, how-tos. No sales pitch. Soft CTA at bottom only. For people mid-task who need a number: WireRef, GageRef, RatingPlate.
Comparing 5-7 options with pros, cons, pricing. Evaluation criteria. Decision framework. Multiple CTAs. For people deciding what to buy or use: CheckMyTap, Hear Homer, SaltCellCheck, UpOrbit.
Navigating Login form, download button, or portal above fold. No marketing. Get them to destination in 3 seconds. This site's homepage, for people who searched my name.
Buying Pricing, features, benefits above fold. Multiple CTAs. Social proof. Direct path to purchase. No example in this portfolio.

The middle column is quoted from 4 Types of Search Intent: Match Your Pages to How Users Actually Search (February 2026), now the search intent page.

At my full-time job the same question comes first, one industry at a time: customers in different industries search nothing alike, so the first move in each one is picked by how its customers search. Industries across my career, and the first move in each

A Ducks fan asking who's hurt this week

The search

Who's hurt for the Ducks this week?

A fan deciding how worried to be before kickoff. They want the list of who's out, fast.

What I built

The Quack Report keeps the schedule, the roster, the depth chart and the injuries in one place, each page answering one question fans ask every week of the season. The injury report pages are the ones that question lands on.

Its injury report pages averaged position 4 on Bing for the weekly 'who's hurt' question, against 22.5 on Google, over the same four weeks of the season. Bing Webmaster Tools and Google Search Console, search queries, through Oct 8, 2026.

The Quack Report story, built by one fan since March 2026

A worried homeowner asking what's in their tap water

Someone searching "what's in my tap water" is worried, and nowhere near shopping. On CheckMyTap the menu leads with Find My Fix ("What does my water need?") and Check Your Water, ahead of any product comparison, and every city page answers the local question in the same spot, right under the title, before any talk of treatment.

A city report is a starting point; it can't test anyone's own tap. The page explains that limit while helping a reader decide what to check next.

  1. Start with the worry. Someone asking about tap water wants to know what the local report means for their home. A product list cannot answer that question.
  2. Let the answer change by place. The same template has to be able to say "A water softener is worth considering" in Phoenix and "Most homes here don't need treatment" in Seattle.
  3. Keep the limit visible. City-level data cannot tell a person exactly what comes from their faucet. That uncertainty belongs beside the recommendation, where the decision happens.

A useful page shape did not guarantee lasting visibility. The case study shows the later drop in Google indexed pages and what I can and cannot explain about it.

One template, two honest answers: hard water in Phoenix gets a softener on the table, and soft water in Seattle gets told to skip treatment, from the same spot on the same layout.

  • Phoenix

    CheckMyTap's Phoenix page on a phone: grade B, and a verdict that ends: A water softener is worth considering.

    “A water softener is worth considering.”

    Open full screenshot

    Live at 390px, captured

  • Seattle

    CheckMyTap's Seattle page on a phone: grade A, and a verdict that ends: Most homes here don't need treatment.

    “Most homes here don't need treatment.”

    Open full screenshot

    Live at 390px, captured

When the question arrives before the answer

Fans wanted a release date for the next book in a fiction series before one existed. A made-up date would have been easy to publish and wrong, so the page said what was confirmed, what wasn't, and when I last checked. The full story, including the correction

  1. 1The question, as fans asked it
  2. 2The honest answer: not announced
  3. 3When I last checked

More work, sorted by who it was for

  • A fan of the series waiting on a forthcoming book

    An independent fan reference A page built for a question that had no answer yet, with its dated result and the correction that followed.

  • An Oregon Ducks fan

    The Quack Report A whole site built around one kind of fan, and why I build it.

  • A welder mid-task with gloves on

    GageRef A reference built for someone who needs one number and nothing else.

  • Customers in industries that search nothing alike

    Industries across my career The first move in each industry, picked by how its customers search.

  • Fans, people mid-task, people deciding

    Every site, grouped by who it's for My own sites sorted by the person each one serves.

  • A marketer or student looking up a definition

    Search intent My guide to the four kinds of search intent and the page each one needs.

  • Every reader of this site

    The checks behind every site Every page here names who it's for and where they go next; one that can't doesn't go live.

The numbers behind the two examples

The Quack Report's weekly question
Its injury report pages averaged position 4 on Bing for the weekly 'who's hurt' question, against 22.5 on Google, over the same four weeks of the season. Bing Webmaster Tools and Google Search Console, search queries, through Oct 8, 2026.
The forthcoming book page
From Jul 11 to Oct 8, 2026, that page drew 43% of an independent fan reference's Google clicks. Source: Google Search Console daily and page export.

Who this page is for

The rule, applied to the page you're reading: a named reader, their question and the one step after it, written down before the page was built.

Where they come from
The portfolio hub's pillar switcher, the user-intent posts
The question they bring
Do you actually know who is searching, and can you build the page they need?
What the first screen answers
The idea in one sentence (who is searching comes before any keyword) and why it matters, then three rules, the method, the dated examples and the numbers
The one next step
“A whole site built for one kind of fan, phone in hand”, the last link on the page.
What it doesn't carry
No sign-up box and no buttons. The page is here to prove a point, so one link at the end is enough.

Every page on this site has an entry like this one before it is built. This is the entry for this page.

Why Espeon runs this page

Each pillar of my system is an Eevee evolution, picked for its best stat. This page is pillar A, start from the person.

Espeon No. 196, Psychic type

Its best stat is Sp. Atk, the one for reading a situation before acting on it. That is this page's job: the person behind the search, read before any keyword is chosen.

HP
65
Attack
65
Defense
60
Sp. Atk
130
Sp. Def
95
Speed
110

Base stats from PokeAPI, read October 14, 2026. Every Eevee evolution totals 525, so none is stronger, only built for a different job.

All six evolutions, and the pillar each one runs

Use arrow keys to move. Enter opens. Esc closes.

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